These are America’s least favorite McDonald’s locations
Por Owen Scott — – World RSS Feed
These are America’s least favorite McDonald’s locations
‘By far the worst service of any McDonald’s,’ one review said of the lowest reviewed restaurant
Owen Scott Friday 16 October 2026 16:08 BST
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The U.S.’s least favorite McDonald’s franchises have been revealed, with three of the bottom 10 being found in Michigan, according to a report.
The worst-reviewed McDonald’s in the country, though, can actually be found in Surprise, Arizona, with the fast-food restaurant receiving an average rating of 1.55 stars on Google Reviews.
The data was compiled by experts at web firm SEO Backlinks, whose founder told Arizona’s Family that the rating system was one of the few ways to differentiate one franchise from another.
“Every McDonald’s sells the same menu at much the same price, so the star rating on Google is the only thing that sets one apart from the next,” SEO Backlinks Founder Oliver Weston said.
The mammoth restaurant chain has long been a national favorite, with ScrapeHero estimating that McDonald’s has 13,920 restaurants across the United States. Texas is home to the most locations, with 1,291 eateries being found in the Lone Star State.
open image in galleryNot every visit is a success, though, with one review of the Surprise location seen by Fox 8 reading: “Drive-thru times are horrendous here, even when there’s low traffic.”
Another read: “By far the worst service of any McDonald’s.”
Joining the restaurant in the top 10 worst-reviewed McDonald’s locations were restaurants in Goshen, Indiana, which received 1.99 stars; Auburn, Alabama, which received 2.27 stars; and St. Clair Shores, Michigan, which received 2.28 stars.
The data from SEO Backlinks, which was also seen by USA TODAY, revealed the most popular McDonald’s restaurants in the country.
open image in galleryThe best franchise in the country can apparently be found in Eagle Pass, Texas, which was rated 4.25 stars out of 5, according to the data company. The Texas-based eatery was closely followed by a site in Calexico, California, which scored 4.23 stars.
Every McDonald’s in the top 10 list scored above four stars, with the restaurant in 10th place – another restaurant in Eagle Pass – scoring 4.14 stars. That is over two and a half times more stars than McDonald’s in Surprise.
The data company confirmed to USA Today that it examined a total of 12,834 McDonald’s locations, each with 500 reviews or more. Then, the restaurants were ranked by their average score.
The Independent has contacted McDonald’s for comment.
open image in galleryDespite the fast-food chain’s immense popularity, the company made headlines in recent weeks amid alleged concerns among franchisees over the firm asking them to complete $800,000 remodels of more than 46,000 restaurants.
According to Bloomberg, the $8.5 billion strategy will see changes being made to the store’s technology, kitchens, design and operations, although franchises have questioned both the cost of the project and other details surrounding it.
The 10 worst-rated McDonald’s
- 23512 N 163rd Ave, Surprise, Arizona: 1.55 stars (745 reviews)
- 18423 US-20, Goshen, Indiana: 1.99 stars (550 reviews)
- 224 W Magnolia Ave, Auburn, Alabama: 2.27 stars (1,365 reviews)
- 22333 E 9 Mile Rd, St Clair Shores, Michigan: 2.28 stars (2,277 reviews)
- Detroit Metropolitan Airport, Detroit, Michigan: 2.33 stars (531 reviews)
- 900 Wonder Rd, Stafford, Virginia: 2.37 stars (537 reviews)
- 1634 Opelika Rd, Auburn, Alabama: 2.42 stars (715 reviews)
- 306 S Main St, Brooklyn, Michigan: 2.46 stars (1,457 reviews)
- 4070 S Midland Dr, Roy, Utah: 2.47 stars (1,975 reviews)
- 249 W Cumberland Gap Pkwy, Corbin, Kentucky: 2.48 stars (723 reviews)
The 10 best-rated McDonald’s
- 2130 E Main St, Eagle Pass, Texas: 4.25 stars (2,159 reviews)
- 720 Imperial Ave, Calexico, California: 4.23 stars (3,718 reviews)
- 10207 Lakewood Blvd, Downey, California: 4.22 stars (3,385 reviews)
- 176 Columbia Turnpike, Florham Park, New Jersey: 4.20 stars (935 reviews)
- 101 S Expressway, Brownsville, Texas: 4.17 stars (1,582 reviews)
- 8850 Main Rd, Mattituck, New York: 4.17 stars (518 reviews)
- 2045 Jericho Tpke, New Hyde Park, New York: 4.16 stars (2,285 reviews)
- 1035 W Randolph St, Chicago, Illinois: 4.15 stars (3,536 reviews)
- 2320 Roll Dr, San Diego, California: 4.15 stars (4,294 reviews)
- 2401 Del Rio Blvd, Eagle Pass, Texas: 4.14 stars (543 reviews)
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Mcdonald’sArizonaTexasUnited StatesCalexicoMichigansurprise
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